Oi uses Nokia Corteca to improve Wi-Fi performance and customer experience

Press release

Oi uses Nokia Corteca to improve Wi-Fi performance and customer experience

• The deployment of the Nokia Corteca software suite, designed for millions of Wi-Fi devices, is the largest to date in Latin America.
• The Nokia Corteca home connectivity software package improves Wi-Fi performance and customer experience while helping operators generate new revenue streams, reduce operational costs and manage assets with anti-theft features.
• Nokia’s Corteca solution can increase Wi-Fi throughput by 70% during peak hours and reduce the average help desk call handling time by 50%.

17 September 2024
Espoo, Finland – Nokia today announced that Brazilian broadband service provider Oi is using the Corteca software suite to manage its Wi-Fi CPE devices installed in its customers’ homes. The Corteca installation is designed to support millions of Wi-Fi devices and is the largest to date in the Latin America region.

Fixed-line service providers are bringing multi-gigabit speeds to the home, but more than 40% of households report problems with in-home connectivity. Today’s residential Wi-Fi solutions continue to pose a challenge for operators, with complex installation processes, limited interoperability, inconsistent coverage and dead spots leading to frustrated subscribers.